Privacy Policy

Effective Date: 27-07-2026

At Equipbase, we respect your privacy and are committed to protecting your data. This policy explains what we collect, how we use it, and the rights you have under UK data protection law (including GDPR).

Information We Collect

  • Account details: name, email address, company information.
  • Usage data: activity on the platform to improve performance.
  • Device data: browser, operating system, IP address.
  • Customer content: information you upload, such as supplier details, equipment records, and contract data.

How We Use Your Data

  • To provide and improve our services.
  • To send essential communications about your account, billing, or updates.
  • To keep the platform secure and prevent misuse.

Data Security

  • All data is encrypted in transit and at rest.
  • User accounts are protected with optional 2FA.
  • Regular security monitoring and updates are applied.

Sharing Your Data

We do not sell your data. We may share it only with trusted service providers (e.g. hosting, payment processing) who must follow strict confidentiality and security standards.

Your Rights

As a UK/EU user, you have rights under GDPR, including the right to:

  • Access and receive a copy of your data.
  • Correct or delete data.
  • Object to certain processing.
  • Request data portability.

To exercise these rights, contact us at [email protected].

Cookies

This website uses strictly necessary cookies to provide essential functionality, and optional Google Analytics cookies that are only set if you accept them in our cookie banner. If you reject analytics, no Google Analytics tracking takes place. The site also loads its typeface from Google Fonts, which sets no cookies but does mean Google receives your IP address as part of serving the font.

The signed-in Equipbase application uses browser storage for authentication and security, interface and dashboard preferences, and unfinished plant order and request drafts. It also sets an optional eight-hour trusted-device cookie if you select that option during two-factor authentication. It does not use analytics or advertising cookies. Our Cookie Policy provides more detail and explains how to change your marketing analytics choice at any time.

Data Retention

We keep your data only as long as necessary to deliver services or comply with legal obligations.

International Transfers

If data is transferred outside the UK/EU, safeguards such as Standard Contractual Clauses are applied.

Updates to This Policy

We may update this Privacy Policy to reflect changes in law or our services. Updates will always be posted here.

Contact

For privacy questions or GDPR requests, email [email protected].